The Financial Consumer Agency of Canada (FCAC), an independent government agency that supervises federally regulated financial institutions to ensure that they comply with federal consumer legislation.
FCAC also expands consumer education in the financial sector, monitors industry codes of conduct and public commitments designed to protect the interest of consumers.
Stewart Title Guaranty Company complies with the consumer laws that protect you in different ways. For example, we provide our customers with information about our complaint-handling procedures; proper notice about our office closures that affect you; terms and conditions of our title insurance policies; customer’s rights and obligations when being issued a title insurance policy and protecting the confidentiality of customer information.
For more information about FCAC, you may contact them via:
The FCAC will determine whether the financial institution is in compliance. It will not, however, resolve individual complaints.