1. PURPOSE AND APPLICATION

2. STATEMENT OF COMMITMENT

• Identifying, removing and preventing barriers to accessibility;
• Meeting the accessibility needs of persons with disabilities in a timely manner;
• Ensuring compliance with applicable legislation; and
• Embedding accessibility considerations into its business practices, including service delivery, employment, procurement and technology.

3. GOVERNANCE AND ACCOUNTABILITY

• Human Resources: Overall oversight, maintenance of the Policy and Plan, customer service actions and accessibility compliance reporting.
• Human Resources: Employment accessibility, training administration, accommodation and return-to-work processes, and individualized workplace emergency response information.
• Marketing/Communications: Public website and digital-content accessibility, including applicable WCAG requirements.
• Office Services: Physical accessibility, accessible elements and temporary disruption procedures. 
• Legal and Compliance: Accessibility in procurement and acquisition processes.

4. MULTI‑YEAR ACCESSIBILITY PLAN

Stewart Title will establish, implement, maintain and document a multi‑year accessibility plan outlining the Company’s strategy to prevent and remove barriers and meet its obligations under the IASR.

• Review and update the accessibility plan at least once every five (5) years;
• Post the plan on Stewart Title’s public website and otherwise make it publicly available; and 
• Upon request, provide the plan in an accessible format or with communication supports, in consultation with the requestor.

View our Multi-Year Accessibility Plan (2026-2030).

5. ACCESSIBILITY STANDARDS

• Provide goods and services in a manner that respects dignity, independence, integration and equal opportunity;
• Communicate with persons with disabilities in ways that take into account their disability;
• Permit persons with disabilities to use their personal assistive devices when accessing Stewart Title’s goods, services or facilities; permit service animals in areas open to the public unless excluded by law; and permit support persons, in accordance with applicable law;
• Where a service animal is excluded by law, make other measures available to enable the person to obtain, use or benefit from Stewart Title’s goods, services or facilities;
• Provide public notice of temporary disruptions affecting facilities or services usually used by persons with disabilities. The notice will include the reason for the disruption, its anticipated duration and available alternative facilities or services, if any;
• Maintain an accessible feedback process.
• Maintain the customer service policies, procedures, training description and temporary disruption steps required by the IASR, make them available on request, and notify the public of their availability.

• Provide or arrange for accessible formats and communication supports upon request;
• Consult with the individual making the request to determine suitable formats; 
• Provide or arrange for the accessible format or communication support in a timely manner that considers the person’s accessibility needs and at a cost no greater than the regular cost charged to others;
• Notify the public about the availability of accessible formats and communication supports; and
• Where information or communications are unconvertible, provide the requestor with an explanation of why they are unconvertible and a summary of the unconvertible information or communications.

• Ensure that public-facing websites and web content meet the requirements of the IASR, including compliance with applicable Web Content Accessibility Guidelines (WCAG) standards;
• Incorporate accessibility into the design, development and procurement of digital platforms; and
• Identify and address accessibility barriers in digital content and applications in accordance with applicable legal requirements and documented priorities.

• Upon request, provide publicly available emergency procedures, plans or public safety information in an accessible format or with appropriate communication supports, as soon as practicable;
• Provide individualized workplace emergency response information to employees with disabilities where the disability is such that individualized information is necessary and Stewart Title is aware of the need for accommodation, as soon as practicable after becoming aware of that need; and
• With the employee’s consent, provide the workplace emergency response information to a person designated by Stewart Title to assist the employee, and review the information when the employee moves to a different location, when the employee’s accommodation needs or plans are reviewed, and when Stewart Title reviews its general emergency response policies.

• Notify job applicants and the public of the availability of accommodation during recruitment;
• When an applicant selected to participate in an assessment or selection process requests accommodation, consult with the applicant and provide or arrange for suitable accommodation that takes into account the applicant’s accessibility needs due to disability; and
• Inform successful applicants of policies supporting employees with disabilities.

• Inform employees of policies used to support employees with disabilities, including policies on job accommodation, as soon as practicable after employment begins and whenever those policies change;
• Upon request, consult with an employee with a disability and provide or arrange for accessible formats and communication supports for information needed to perform the employee’s job and information generally available to employees;
• Maintain formal individual accommodation plans; and
• Protect the privacy of employees’ personal information.

• Provide individualized workplace emergency response information to employees with disabilities where necessary; and
• Review such information as required.

• Maintain documented return‑to‑work processes for employees who have been absent due to disability; and
• Facilitate the safe and timely return of employees to work.

• Consider accessibility needs in performance management, career development and advancement, and redeployment.

• Where the Company constructs or undertakes major modifications to public spaces, Stewart Title will ensure compliance with applicable accessibility requirements and maintain accessible elements.

• Where relevant, Stewart Title will incorporate accessibility criteria when procuring goods, services or facilities, except where not practicable.

• The Company will provide accessibility training to employees, volunteers, people who participate in developing the Company’s accessibility policies, and other people who provide goods, services or facilities on behalf of the Company.
• Training will be appropriate to each person’s duties and will address the requirements of applicable legislation as it relates to people with disabilities, and accessible customer service.
• Training will be provided during onboarding, periodically thereafter, and when applicable accessibility policies change. The Company will maintain training records as required.

6. FEEDBACK PROCESS

• Stewart Title will maintain accessible processes for receiving and responding to feedback. Upon request, Stewart Title will provide or arrange for accessible formats and communication supports to facilitate feedback. Feedback concerning the way Stewart Title provides goods, services or facilities to persons with disabilities will be addressed in accordance with the Customer Service Standards, including documenting resulting actions.

7. DOCUMENTATION AND AVAILABILITY

• This Policy will be made publicly available and provided in accessible formats upon request.

8. REVIEW AND UPDATES

• This Policy will be reviewed periodically and whenever applicable legal requirements or Stewart Title’s accessibility practices materially change. Training will be provided on applicable policy changes as required.

9. CONTACT INFORMATION

Please click on the link if you wish to use our Accessibility Feedback Form.

Accessible formats of this document and communication supports are available upon request. Stewart Title will consult with the requestor regarding suitability.